Data Protection

Thy TK11Thy TK11 Privacy Policy — Your information is completely safe with us

This page gives you a clear and transparent overview of how your personal information is collected, used, and kept secure on the Thy TK11 platform.

Last updated: January 2026

1 Introduction

Welcome to Thy TK11. We believe that every user's right to privacy is fundamental. This Privacy Policy clearly explains what information Thy TK11 collects, why it is collected, how it is used, and how it is kept secure.

By using the Thy TK11 website or app, you are considered to have agreed to this Privacy Policy. We recommend reading it carefully before registering. If anything is unclear, our support team is always ready to help.

Thy TK11 follows international data protection standards. You will always know when and where your information is being used.

2 What Information We Collect

Thy TK11 only collects information that is genuinely needed to provide our services. We never ask for unnecessary or irrelevant data. Various types of information are collected automatically or through your input during registration, transactions, and platform use.

Personal Information (provided directly by you)

  • Full name & date of birth
  • Mobile number & email address
  • Residential address and district/division
  • National ID or passport number (at the time of verification)
  • Payment details — mobile banking number (bKash/Nagad)

Automatically Collected Data

  • IP address and device type
  • Browser and operating system information
  • Session duration and activity logs on the platform
  • Location data (solely to confirm applicable country)
  • Information collected via cookies and tracking tokens
Data Type Collection Point Mandatory?
Name & Contact At the time of registration Yes
Identity Document KYC Verification Timeline Before Withdrawal
Payment Number During deposits/withdrawals Yes
Device & IP Automatically at each session For security purposes
Cookie Data When Visiting the Website Partially optional

3 Use of Data

Thy TK11 uses collected data solely to improve service quality and keep your account secure. Your information is never used to send spam or for third-party advertising.

  • To create your account and complete identity verification
  • To process deposit and withdrawal transactions
  • To ensure platform security and prevent fraud
  • To deliver relevant bonuses and promotional offers to you
  • To improve customer service and help resolve your concerns
  • To meet legal and regulatory obligations
  • To ensure responsible gaming and identify problematic behavior
Thy TK11 never sells your data or shares it for unauthorized advertising purposes. Data use is always limited to specific, defined purposes.

4 Data Sharing & Disclosure

Thy TK11 never sells your data to third parties. In certain limited circumstances, select information may be shared with trusted partners — strictly for service delivery purposes.

When Your Information May Be Shared

  • Payment Provider: With mobile banking partners to process transactions.
  • Game Providers: With licensed game providers to ensure a quality gaming experience.
  • Legal Authorities: In response to government directives or court orders.
  • Anti-Fraud System: With security partners to prevent fraud and money laundering.
Thy TK11 never shares your information with ad networks, data brokers, or unauthorized third parties.

5 Cookie Policy

The Thy TK11 website uses cookies. Cookies are small text files stored in your browser that help improve platform functionality. Some features may not work properly without cookies.

Cookies We Use

  • Essential cookies: For login sessions and security — these cannot be disabled.
  • Performance Cookies: For page load times and error reporting.
  • Preference Cookies: To save language, theme, and other personalized settings.
  • Analytics Cookies: To analyze user behavior and improve our services.
You can disable optional cookies at any time from your browser settings. However, disabling essential cookies may prevent some platform features from working.

6 Security Measures

Thy TK11 uses industry-standard security technology to protect your data. Our servers are encrypted and continuously monitored. That said, no one can guarantee absolute security on the internet — your own vigilance matters just as much.

  • All data transmissions are secured via SSL/TLS encryption
  • Payment information is stored in compliance with PCI DSS standards
  • Two-Factor Authentication (2FA) is enabled
  • Automated alerts are sent when unusual activity is detected on your account
  • Regular security audits and penetration testing are conducted
Never share your password with anyone — not even Thy TK11 support staff will ever ask for it.

7 Your Data Rights

As a Thy TK11 member, you have several important rights regarding your personal information. We respect these rights and aim to fulfill all requests within a reasonable timeframe.


Your Data Rights

You have full control over your personal information on Thy TK11.

Right to Access Data

You may request to view the data thy tk11 holds about you at any time.

Right to Rectification

You may request correction of any inaccurate or incomplete information at any time.

Right to Erasure

After account closure, you may request deletion of your data within the specified period.

Data Portability

You can request a copy of your data in a portable format.

Right to Restrict Processing

You may object to the processing of your data for specific purposes at any time.

Marketing Opt-Out

You may opt out of promotional messages and newsletters at any time.


8 Data Retention Period

Thy TK11 retains your information only for as long as necessary. All data is kept while your account remains active. After account closure, certain information may be retained for a defined period to meet legal obligations.

  • Transaction records: minimum 5 years (as required by law)
  • KYC documents: up to 3 years after account closure
  • Support conversation logs: up to 2 years
  • Cookies and session data: cleared at end of session or within 30 days
Once the defined retention period expires, thy tk11 securely and permanently deletes your data.

9 Protection of Minors

Thy TK11 is strictly an adults-only (18+) platform. We do not knowingly collect information from minors. If we become aware that a minor has registered by mistake, the account and all associated data will be deleted immediately.

If you believe your child has registered on Thy TK11, please contact our support team immediately. We will take action promptly.

10 Privacy Policy Updates

Thy TK11 may update this Privacy Policy from time to time. For significant changes, advance notice will be sent to your registered mobile number or email. The latest version of the policy will always be available on this page.

Continued use of the platform after any changes constitutes your acceptance of the updated policy. We recommend revisiting this page from time to time.

For any questions about our Privacy Policy, contact us at: [email protected]

Why Is Your Information Safe with Thy TK11?

Our Privacy Policy is not just on paper — it is actively enforced at every level.

End-to-End Encryption

Every piece of data from your device to our servers is encrypted using SSL/TLS technology. No third party can read this information.

KYC Verification System

Identity verification during registration prevents fake accounts and fraud, while also keeping your account secure.

Real-Time Monitoring

Thy TK11's security system monitors the platform 24 hours a day. Any suspicious activity is acted upon immediately.

Secure Data Storage

Your data is stored on internationally certified secure servers. Regular backups and access controls are maintained.

Two-Factor Authentication

Enable 2FA on your account. The extra verification step at login adds a stronger layer of security.

No Sale of Data

Thy TK11 has a strict policy — your personal information will never be sold to third parties under any circumstances.


FAQ — Privacy Policy

Answers to common member questions about our Privacy Policy.

No. thy tk11 uses your phone number solely for account verification, transaction confirmation, and essential support. Your mobile number is never shared with third parties or used for promotional purposes.

Most personal data is deleted after account closure. However, transaction records and KYC documents must be retained for a set period due to legal obligations. Once that period ends, all data is permanently deleted.

Yes. Your mobile banking number is stored in encrypted form to facilitate transactions. Full payment information is secured in accordance with PCI DSS standards and is used exclusively for your own transactions.

Absolutely. You can request a copy of your stored information at any time by contacting our support team. We will provide it within a reasonable timeframe.

Advance notice of significant changes will be sent to your registered mobile number or email. The date of the latest update is always shown on this page.

Get Started Now

Now that you know our Privacy Policy, join Thy TK11!

Your data is completely safe — register on Thy TK11 with confidence and start enjoying the best gaming experience in Bangladesh.


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